Help Center

How can we help?

Search our knowledge base or browse categories below to find the answers you need.

Cards Fees KYC Deposits Referral Security

About DPT

Learn what DPT is, how it works, and why it's the future of crypto spending.

Account Registration & Login

How to create your account, log in, and find your UID.

Identity Verification (KYC)

Understand KYC requirements, how to complete verification, and common issues.

DPT Cards

Card types, approval times, and where you can use your DPT card.

Card Fees & Limits

Application fees, transaction fees, ATM charges, and spending limits.

Deposits, On-Ramp & Withdrawals

How to fund your account and withdraw, supported rails and fees.

Rewards & Referral Program

How referrals work and how to earn rewards by inviting friends.

Security & Account Management

Password resets, account locks, and how to manage your account settings.

Account Deletion

How to delete your account, the fallback period, and refund policy.

Compliance & Restrictions

Supported regions, KYT monitoring, and regulatory compliance.

Customer Support

How to reach our support team through in-app chat and other channels.

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