Security and Account Management

Will my card still work if my account is locked?

Yes, your card still works even if your account is locked.

If your account is locked due to 5 incorrect password attempts, your DPT card remains fully active and can still be used for transactions. Only login access is restricted, and your account will automatically unlock after 24 hours.

If you have any questions, you can reach us here:

  • In-app chat
  • Email: support@dpt.xyz